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Administrative Coordinator

Apply now Job no: 492452
Work Type: Staff half-time
Location: Abilene
Categories: Staff

About ACU

ACU is affiliated with the fellowship of the Church of Christ. All applicants must be professing Christians and willing to support the Christian mission and purpose of Abilene Christian University while employed by the university.

Title of Position Administrative Coordinator
Posting Location Abilene Christian University - Abilene Campus
Department Wildcat Central
Employee Class Non-exempt/Halftime
Basic Responsibilities A. Assist the director and associate directors regarding the administrative needs of the office
B. Provide administrative support for academic advisors and financial aid counselors
C. Oversee front line support and the daily operations of the front desk
Essential Duties A. Assist the director and associate directors regarding the administrative needs of the office
1. General office/staff support when needed
2. Help with special projects (I.e., data collection, surveys, etc)
3. On behalf of Wildcat Central, communicate professionally and effectively across campus with faculty, department chairs, Deans and other administrators

B. Provide administrative support for academic advisors and financial aid counselors
1. Make appointments and check students in for appointments
2. Scan and upload documents into the electronic student file
3. Answer questions and provide a limited number of services from the front desk regarding academic advising, financial aid, and student services.
4. Filter student, parent and staff questions to the appropriate WC staff member

C. Oversee front line support and the daily operations of the front desk
1. Greet visitors
2. Answer and direct incoming phone calls, take messages, answer voicemail
3. Order, receive office supplies and maintain office inventory
4. Coordinate with facilities regarding maintenance needs of the office
5. Oversee cashiering
Professional Development Requirements

A. Skills
1. Strong organizational and problem-solving skills
2. Detail oriented; high level of accuracy in work
3. Excellent verbal and written communication skills
4. Excellent interpersonal skills
5. Strong sense of customer service
6. Task flexibility
7. Ability to maintain confidentiality
8. Ability to work independently

B. Training Modules Required
1. Familiarity with:
a. Microsoft Office - Word, Excel
b. Google suite - email, calendar, drive, Google Plus

2. Ability to learn ACU systems, including but not limited to:
a. Banner
b. Campus
c. TouchNet billing system

Qualifications A. Professional
1. Bachelor’s degree preferred
2. Prior experience in a system environment
3. Ability to work cooperatively with a large, dynamic team
Physical Demands A. Sitting for extended periods of time at a computer
B. Light lifting as required for office inventory
C. Ability to handle stress of multiple tasks and deadlines
Additional Information

ACU does not discriminate on the basis of race, color, age, sex, disability, genetic information, national or ethnic origin in employment opportunities, in keeping with applicable state and federal law.

ACU is committed to maintaining a safe and secure campus environment and protecting the university's financial and physical assets.  Therefore, Abilene Christian University conducts background checks on all candidates for employment in security sensitive positions.

 

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