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Director of Aquatics and Member Services

Apply now Job no: 492462
Work Type: Staff full-time
Location: Abilene
Categories: Staff, Athletics and Recreation

About ACU

ACU is affiliated with the fellowship of the Church of Christ. All applicants must be professing Christians and willing to support the Christian mission and purpose of Abilene Christian University while employed by the university.

Title of Position Director of Aquatics and Member Services
Posting Location Abilene Christian University - Abilene Campus
Department Money Student Recreation and Wellness Center
Employee Class Non-Exempt/Full-time
Basic Responsibilities A. Hire, train, supervise and develop aquatic center student staff
B. Ensure a safe and clean environment in the aquatic center
C. Schedule and coordinate all events in the aquatic center and take lead in developing new programs and services
D. Oversee and maintain SRWC Membership using Fusion software
E. Manage special projects as determined by the Executive Director
F. Other responsibilities may be assigned
Essential Duties

A. Hire, train, supervise, and develop student staff.
1. Interview candidates and administer testing for student employment, processing documentation for those hired.
2. Conduct new employee orientation for aquatic center staff.
3. Conduct monthly in-service training for lifeguards.
4. Assign work shifts to employees using SubItUp.
5. Process Banner timesheets submitted by students.
6. Ensure that all employee certifications are current.
7. Recertify lifeguards as needed
8. Certify and recertify all SRWC employees in CPR/AED/First Aid

B. Ensure a safe and clean environment in the aquatic center.
1. Document pool chemical test results.
2. Help guests who may become injured or ill.
3. Maintain systematic approach to cleaning aquatic center.
4. Purchase pool equipment and supplies as needed and complete appropriate documentation of purchases.
5. Stay current with laws, industry standards and best practices concerning aquatic center operations.

C. Schedule and coordinate all events in the aquatic center and develop new programs as needed.
1. Schedule all special events, parties, academic classes, camps and other programs that occur in the Aquatic Center.
2. Develop and maintain revenue generating programs.
3. Communicate all policies and procedures to participants using Aquatic Center.
4. Ensure appropriate staffing levels at all times, filling in as needed.
5. Document and report aquatic center usage data and perform occasional assessment related tasks.
6. Host lifeguard and first aid classes for the Abilene community

D. Oversee and maintain SRWC Memberships using Innosoft Fusion software.
1. Ensure appropriate access is granted to all members.
2. Communicate w/members regarding any questions or concerns with membership.
3. Manage services related to membership including locker service, towel service, and group exercise pass access.
4. Manage financial components of member services including deposits and charge to account transactions.

E. Manage special projects as determined by the Executive Director
1. Conduct research related to collegiate aquatic centers and membership management.
2. Assist with assessment and reporting.

F. Other responsibilities may be assigned

Professional Development Requirements

A. Professional
1. Bachelor’s degree required
2. Lifeguard Certification required
3. CPR/AED/First Aid Certification required
4. Must be able to perform accurate measurements of pool chemical levels using provided test kit.
5. Must be able to enforce rules and regulations in a kind and professional manner.
6. Commitment to continued education and professional development.
7. Ability to maintain thorough records and generate reports as requested.
8. Three or more years of administrative or supervisory experience preferred
9. LGI preferred
10. CPO preferred
11. CPR/AED/First Aid Trainer preferred
12. Experience with Innosoft Fusion, SubItUp, and Banner highly preferred

B. Personal
1. Christian role model to students.
2. A lifestyle that exemplifies the mission of Abilene Christian University and the SRWC.
3. Ability to mentor and advise students.
4. Willingness to engage and correct those not following SRWC policies.
5. Ability to manage conflict with patience
6. Ability to relate to diverse ages, cultures, and economic backgrounds.
7. Flexibility in a working environment.
8. Ability to maintain a professional demeanor in difficult and stressful situations.

Qualifications

A. Professional
1. Bachelor’s degree required
2. Lifeguard Certification required
3. CPR/AED/First Aid Certification required
4. Must be able to perform accurate measurements of pool chemical levels using provided test kit.
5. Must be able to enforce rules and regulations in a kind and professional manner.
6. Commitment to continued education and professional development.
7. Ability to maintain thorough records and generate reports as requested.
8. Three or more years of administrative or supervisory experience preferred
9. LGI preferred
10. CPO preferred
11. CPR/AED/First Aid Trainer preferred
12. Experience with Innosoft Fusion, SubItUp, and Banner highly preferred

B. Personal
1. Christian role model to students.
2. A lifestyle that exemplifies the mission of Abilene Christian University and the SRWC.
3. Ability to mentor and advise students.
4. Willingness to engage and correct those not following SRWC policies.
5. Ability to manage conflict with patience
6. Ability to relate to diverse ages, cultures, and economic backgrounds.
7. Flexibility in a working environment.
8. Ability to maintain a professional demeanor in difficult and stressful situations.

Physical Demands A. Maintain a physical fitness level that enables employee to complete all required certifications, conduct all training sessions, and perform responsibilities of the job.
B. Must be able to lift 30 pounds periodically during the day.
Additional Information

ACU does not discriminate on the basis of race, color, age, sex, disability, genetic information, national or ethnic origin in employment opportunities, in keeping with applicable state and federal law.

ACU is committed to maintaining a safe and secure campus environment and protecting the university's financial and physical assets.  Therefore, Abilene Christian University conducts background checks on all candidates for employment in security sensitive positions.

 

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