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Assistant Registrar for Technology and Operations

Apply now Job no: 492600
Work Type: Staff full-time
Location: Abilene
Categories: Staff

About ACU

ACU is affiliated with the fellowship of the Church of Christ. All applicants must be professing Christians and willing to support the Christian mission and purpose of Abilene Christian University while employed by the university.

Title of Position Assistant Registrar for Technology and Operations
Posting Location Abilene Christian University - Abilene Campus
Department Registrar's Office
Employee Class Exempt/Full-time
Basic Responsibilities A. Operations: Implement and manage processes and communications related to the academic calendar, including all beginning- and end-of-term processes and the interpretation of policies related to the calendar and processes.
B. Technology: Serve as the primary technology expert within the office, for areas including Banner, Degree Works maintenance, training, and security; and serve as liaison with Information Services.
C. Project Management: Provide systems analysis and design for academic issues related to technology; implement new processes as new technologies become available.
D. Provide leadership for the main location of the Office of the Registrar.
Essential Duties

A. Operations: Implement and manage processes and communications related to the academic calendar, including all beginning- and end-of-term processes and the interpretation of policies related to the calendar and processes.
1. Using the academic calendar, develop and implement an operations schedule for processes that will be run at the correct times in the semester.
2. Communicate with the Registrar and other campus personnel regarding time lines and dates for grading, registration, data transfer with the National Student Clearinghouse, and all other term operations.

B. Technology: Serve as the primary technology expert within the office, for areas including Banner, Degree Works maintenance, training, and security; serve as liaison with Information Services.
1. Provide support and training on a variety of technology systems for the academic division, including Banner, reporting tools, Degree Works, imaging tools, Diplomas on Demand, and other tools as needed
2. Serve as a resource for on-campus constituents regarding reports and data gathering; grant security access to users in Banner.
3. Serve as the primary liaison with Information Services for ongoing support, maintenance and projects.

C. Project management: Provide systems analysis and design for academic issues related to technology; implement new processes as new technologies become available.
1. Implement projects related to technology and processes for the academic division.
2. Provide systems analysis and design for academic issues related to technology.
3. Stay informed regarding new features in both new and existing technologies related to work in the academic division.

D. Provide leadership for the main location of the Office of the Registrar.
1. Manage the day to day operations including transcript and certification of enrollment fulfillment, student records management, front desk customer service, etc.
2. Provide oversight for office staff members.
3. Provide direct supervision of student employees.

Professional Development Requirements

A. Skills
1. Must be competent in using system wide data bases
2. Must be able to work within a systems environment
3. Must be detail oriented; have a high level of accuracy
4. Must have initiative and the ability to design, implement, and manage processes.
5. Must be able to manage staff and student employees.

B. Training Modules Required
1. The Banner student system
2. Report writing tools
3. ACU telephone system

Qualifications

A. Professional
1. Master’s degree strongly preferred; Bachelor’s degree required.
2. Prior experience in an academic office or knowledge of academic records strongly preferred.
3. Technology skills and understanding of data base management required.
4. Excellent oral and written communication skills.
5. Prior experience with Ellucian Banner system preferred.
6. Experience with and sensitivity to the needs of those we serve (students, faculty, staff, parents, prospective students and alumni).
7. Prior experience in supervising non-exempt employees.

B. Personal
1. Ability and willingness to maintain a professional appearance
2. Team player
3. Focused; sees projects to completion with attention to detail and accuracy
4. Flexible and collaborative
5. High degree of integrity and Christian ethics; high level of confidentiality essential.
6. Skill in handling challenging conversation with students, parents and faculty.
7. Strong internal sense of responsibility.

Physical Demands A. Ability to sit at computer for extended periods of time.
B. Ability to manage deadlines and periods of high stress.
C. Ability to focus in an office with other functions going on.
Additional Information

ACU does not discriminate on the basis of race, color, age, sex, disability, genetic information, national or ethnic origin in employment opportunities, in keeping with applicable state and federal law.

ACU is committed to maintaining a safe and secure campus environment and protecting the university's financial and physical assets.  Therefore, Abilene Christian University conducts background checks on all candidates for employment in security sensitive positions.

 

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