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Case Manager

Apply now Job no: 492676
Work Type: Staff reduced full-time
Location: Abilene
Categories: Human Resources, Staff

About ACU

ACU is affiliated with the fellowship of the Church of Christ. All applicants must be professing Christians and willing to support the Christian mission and purpose of Abilene Christian University while employed by the university.

Title of Position Case Manager
Posting Location Abilene, TX
Department Human Resources
Employee Class Non-Exempt Reduced Full Time
Basic Responsibilities Support the Deputy Coordinators in the day-to-day responsibility for managing faculty, staff, and
student inquires and complaints related to the university’s Title IX policy, which includes
reports of sexual harassment, sexual exploitation, sexual assault, stalking and relationship
Essential Duties

Responsible for overseeing documentation of case management system (Maxient) and
interventions in a timely manner; assisting with tracking, documenting and follow up to ensure
continuity of care on a case-by-case basis; Prepares reports, statistics, assessments, and assists with presentations; Assists with maintaining a directory of community resources available to

A. Assist in maintaining detailed, consistent, and accurate records related to
compliance, cases, stats, timelines, reporting and trainings 
B. Ensures information sharing to appropriate parties for documentation and
coordination, including transcript holds and notations with Registrar
C. Maintain Title IX web pages by providing edits and updates to university website
D. Assist Deputy Coordinator in developing education materials and forms
E. Assists and supports Title IX staff with scheduling functions; maintaining
calendars; establishing appointments; collecting relevant evidence from parties
and other relevant sources


ACU is affiliated with the fellowship of the Church of Christ. This position requires the
employee to be a professing Christian and to be willing to support the Christian mission of ACU.
A. Professional
● Bachelor’s Degree in social work, psychology or a related field preferred.
● Prior experience with case management and data analysis and reporting, with
background and training in sensitive and confidential setting preferred.
● Basic understanding of relevant laws including Title IX and VAWA
● Ability to incorporate a trauma-informed approach and experience working
collaboratively with victim rights advocates, law enforcement officials and other
key stakeholders.

B. Personal
● Demonstrated ability to communicate effectively, verbally and in writing, with
diverse students, faculty, staff and community members.
● Ability to prioritize and handle multiple situations and projects simultaneously.
● Ability to remain calm and focused in crisis, emergency and highly emotional
● Ability to provide counsel and remain neutral in situations involving
interpersonal conflict.
● Ability to utilize computer software, hardware and other technical tools to
accomplish work tasks.
● Strong organizational and administrative skills.
● Excellent written and verbal communication skills.
● Ability to build positive and effective relationships across the campus and
● Ability to handle confidential and sensitive cases.
● Strong work ethic and attention to detail.
● Highly motivated, self-directed execution of routine and special projects.
● Demonstrated ability to exercise high levels of discretion and good judgment,
and the ability to quickly establish credibility with a broad range of constituents,
including students, faculty, staff and others.

Physical Demands ● Sitting at a desk for long hours.
● Infrequent travel to conferences.
● Ability to lift up to 30 lbs.
Additional Information

ACU does not discriminate on the basis of race, color, age, sex, disability, genetic information, national or ethnic origin in employment opportunities, in keeping with applicable state and federal law.

ACU is committed to maintaining a safe and secure campus environment and protecting the university's financial and physical assets.  Therefore, Abilene Christian University conducts background checks on all candidates for employment in security sensitive positions.


Advertised: Central Daylight Time
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