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Academic Advisor

Apply now Job no: 492687
Work Type: Staff full-time
Location: Abilene
Categories: Staff

About ACU

ACU is affiliated with the fellowship of the Church of Christ. All applicants must be professing Christians and willing to support the Christian mission and purpose of Abilene Christian University while employed by the university.

Title of Position Academic Advisor
Posting Location Abilene, TX 
Department Academic Advising Office
Employee Class Exempt Full time
Basic Responsibilities A. Work closely with students for academic success from freshman onboarding through to
B. Maintain productive and constructive relationships with academic departments and key
campus constituents.
C. Maintain compliance with departmental standards, expectations, policies and processes.
Essential Duties

A. Help students define and develop realistic educational plans through schedule planning
for each semester and summer school, if appropriate. Each student should have an up-to-
date academic schedule plan through to graduation.
1. Regularly review and audit students’ degree plans for planning purposes
2. Preform audits each semester to determine course needs
3. Ensure that students are prepared and cleared for graduation in a timely manner
B. Proactively contact and be available for students on a regular basis. Office hours should
be clear and consistent. Advisors should plan for extended hours during peak advising
1. Meet with every student each semester
2. Maintain daily/weekly office hours for drop-in appointments
3. Utilize multiple communication methods to monitor student’ academic progress as
well as overall well-being

C. Meet at least once each semester with students to:

1. Plan for the upcoming semester
2. Review and revise long-range academic program schedules. Advisors should
assist students in planning a program that is consistent with their abilities and
3. Review the progress towards completing the proposed academic program
4. Discuss grades, milestones and success markers
5. Discuss student’s wellbeing and satisfaction
D. Consult regularly with faculty colleagues in order to have up-to-date information on
curriculum and degree plans. The information provided to students during advising
interactions is expected to be accurate and follow the academic policies set by the faculty.
Advisors should understand and provide rationale for institutional policies, procedures
and requirements.
1. Meet monthly with department chairs
2. Stay informed of catalog changes and other institutional changes that affect
students’ progression through degree programs
3. Act as liaison between students and department to ensure smooth communication,
creative solutions to problems, and robust/personal/academic/career development
E. Connect with incoming students during orientation and throughout the summer to assist
students with the initial adjustment to university academic life. Special sessions should
be scheduled throughout the first academic year.
1. Be available for New Student Orientation sessions during the summer months
2. Ensure timely completion of all incoming student’ schedules
3. Create individual advising plans based on the needs, desires, and program
requirements of incoming students

F. Maintain an up-to-date advising portfolio with a summary record of performance to date
(grade reports, transcripts, requirements completed, advising agreements etc.)
1. Maintain appointment notes in SSC Navigate
2. Follow department guidelines regarding proper documentation techniques and
workflow processes
3. Respond to requests for information from students, parents, supervisors, and
academic departments in a timely manner

G. Initiate the process for all designated educational transactions (e.g., pre-
registration/registration schedule, drops/adds, withdrawals, change of major, waivers,
graduation requirements, etc.)
1. Work with financial aid counterparts in Wildcat Central to provide a holistic
student experience that addresses potential barriers to success
2. Ensure students are aware of important dates and processes to which they are
3. Actively engage students in unenrolled and under-enrolled campaigns to increase
university retention rates

H. Initiate the process for all designated educational transactions (e.g., pre-
registration/registration schedule, drops/adds, withdrawals, change of major, waivers,
graduation requirements, etc.)
I. Follow-up with students on any report of potential barriers to student success. Examples
could be, holds placed on student accounts, notice of poor midterm grades, notice of poor
class attendance, incomplete grades from previous semester(s), etc. Special attention
should be paid to students who are most at risk of not succeeding.
J. Connect students to other institutional resources when necessary. (E.g. faculty, tutoring,
the Career Center, the Counselling Center, Wildcat Central, etc.)
1. Stay informed of the university resources, including special programming that
meets needs of marginalized student populations
2. Support students on campus by attending chapels and university events
3. Acts as a liaison in connecting students’ to on-campus resources and ensuring
proper, and when necessary, confidential documentation and sharing of

K. Other duties may be assigned. Reasonable accommodations may be made to enable
individuals to preform essential functions.

Professional Development Requirements

A. Required Skills:
1. Detailed oriented and strong organizational skills.
2. Excellent communicator and strong presentation skills.
3. Strong people skills with a clear understanding of how to provide excellent
customer service.
4. Strong time management skills are needed to handle the multiple tasks required in
successful student advising and project management.
5. Skills in working with young adult population
6. Knowledge and experience with contact management systems

B. Required Training Modules:
1. Training with academic chair and faculty in your advising cluster
2. EAB Navigate and Guide software training as needed
3. Banner and Degree Works training as needed
4. Slate training as needed
5. Google Suite
6. Regular advising team meetings to keep up-to-date on program and catalog
7. Monthly meetings with supervisor
8. Professional growth seminars or conferences for Academic Advising professional

Qualifications A. Minimum of a Bachelor’s Degree, Master’s degree preferred.
B. Minimum of three years of experience in higher education is preferred for candidates
without a Master’s degree.
C. High initiative, dependable, and focused.
D. Strong communication and presentation skills.
E. Goal-oriented, high professionalism.
F. Strong organizational skills.
Physical Demands A. Strong voice to endure extended periods of communication.
B. Ability to endure long periods of sitting, standing and walking.
C. Ability to travel.
D. Handle stress well (high volume and high speed demands)
Additional Information

ACU does not discriminate on the basis of race, color, age, sex, disability, genetic information, national or ethnic origin in employment opportunities, in keeping with applicable state and federal law.

ACU is committed to maintaining a safe and secure campus environment and protecting the university's financial and physical assets.  Therefore, Abilene Christian University conducts background checks on all candidates for employment in security sensitive positions.


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