Employment Opportunities at ACU

At Abilene Christian University, you will find more than a job. You will find a workplace where you can impact the lives of more than 5,200 students who are being educated as Christ-centered global leaders each year. The university has been recognized as a "Great College to Work For" by The Chronicle of Higher Education for 11 years. We offer a dynamic and collaborative work environment, expansive opportunities for professional and personal development, and an emphasis on our core Christian values. Explore these postings for the Abilene campus and Dallas branch to find the right fit for you.

NOTE: ACU is currently accepting applications for *all posted positions*. Student employees should apply now for positions for the fall semester.

Some faculty and staff positions on the Abilene campus may be subject to a hiring pause as a response to the continuously changing circumstances involving COVID-19. For additional information or assistance, contact tiffany.badon@acu.edu.

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Network Analyst 1

Apply now Job no: 492832
Work Type: Staff full-time
Location: Abilene
Categories: Staff

About ACU

ACU is affiliated with the fellowship of the Church of Christ. All applicants must be professing Christians and willing to support the Christian mission and purpose of Abilene Christian University while employed by the university.

Title of Position Network Analyst 1
Posting Location Abilene, TX
Department Enterprise Infrastructure
Employee Class Nonexempt Full-time
Basic Responsibilities A. Coordinate projects involving telecommunication and networking resources
B. Provide telecommunication and networking administration services for
telecommunication and networking systems and infrastructures
C. Provide administration services for electronic door access systems and
infrastructures
D. Identify, evaluate, and recommend new telecommunication and network software
and technology
Essential Duties

A. Coordinate projects involving telecommunication and networking resources
1. Work with project leads on campus projects that require networking,
telecommunications, technical, and logistical considerations
2. Analyze scope-of-work documents and drawings, as well as meet with project
leads, campus contractors, vendors, faculty, and/or staff to develop budgetary
estimates, resource requirements, and deliverable schedules
3. Work with campus contractors, project leads, student employees, faculty, staff,
and/or students to schedule work and coordinate access, to minimize disruptions
and adhere to project timelines and budget considerations.

4. Review telecommunications and networking project expenses to ensure accuracy
and reconcile expenses to appropriate projects and budgets
5. Manage, schedule, and supervise student employees and campus contractors to
ensure work is completed in a timely and professional fashion.
6. Review and assign all work requests submitted through the technology helpdesk
to appropriate networking personnel or student employee

B. Provide telecommunication and networking administration services for
telecommunication and networking systems and infrastructures
1. Manage, analyze, and coordinate the installation and repair of the campus cabling
plant including fiber optic cables, copper telephone cables, and data networking
station cabling
2. Manage, analyze, and provision services of the campus telephone system, voice
mail system, E911 location database system, and cable television system
3. Consult with faculty, staff, and students to identify new service and feature
requests and provide estimates associated with implementing these services and
features
4. Coordinate with vendors, contractors, and service providers to ensure
telecommunication and networking systems are operating optimally.
C. Provide administration services for electronic door access systems and infrastructures
1. Manage, analyze, and coordinate the installation and repair of electronic door
access equipment and cabling
2. Coordinate with vendors, contractors, and system administrators to ensure the
electronic door access system is operating optimally
D. Identify, evaluate, and recommend new telecommunication and network software and
technology
1. Analyze new and emerging technologies, assessing potential value for campus
technology services and initiatives
2. Evaluate and document new technology implementations
3. Analyze and provide written recommendations for proposed telecommunication
and network technologies

Professional Development Requirements A. Skills
1. Ability to analyze and resolve difficult technology problems
2. Ability to use project management tool sets to scope and track projects
3. Ability to communicate effectively with both technical and non-technical persons
4. Ability to extract and use complex technical materials from manuals
B. Training Modules Required
1. Project management
2. Enterprise Telephone System certification
3. Customer service
Qualifications

A. Professional
1. Required
a. College degree, preferably in engineering, business, or related field and/or
experience equivalent
2. Preferred
a. 2-4 years of project management experience
b. 2-4 years of enterprise telephony administration experience
c. 2-4 years of data networking experience, specifically analyzing and
supporting an enterprise corporate network.

B. Personal
1. Ability to do extensive telecommunication and network testing and problem
resolution
2. Ability to manage a project from conception to implementation
3. Ability to communicate effectively with all levels of the University

Physical Demands A. Cannot be color blind
B. Ability to install telecommunication and network equipment
C. Must be able to frequently walk, bend, and lift moderate weight
Additional Information

ACU does not unlawfully discriminate on the basis of race, color, age, sex, disability, genetic information, national or ethnic origin in employment opportunities, in keeping with applicable state and federal law.

ACU is committed to maintaining a safe and secure campus environment and protecting the university's financial and physical assets.  Therefore, Abilene Christian University conducts background checks on all candidates for employment in security sensitive positions.

 

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