Student Success Manager
Job no: 493893
Position type: Staff full-time
Location: Abilene
Division/Equivalent: Provost's Office
School/Unit: College of Health and Behavioral Sciences
Department/Office: School of Social Work
Categories: Staff
About ACU |
ACU is affiliated with the fellowship of the Church of Christ. All applicants must be professing Christians and willing to support the Christian mission and purpose of Abilene Christian University while employed by the university. |
Title of Position | Student Success Manager |
Posting Location | Abilene, Texas |
Department | School of Social Work |
Employee Class | Exempt Full-Time |
Basic Responsibilities |
The Student Success Manager is primarily responsible for student-facing and programmatic activities and events, including but not limited to: 2. Working closely with the respective program directors to schedule and lead events for the School, including recruitment, programmatic, retention efforts, career development, and alumni recognition. |
Essential Duties |
Supporting BSSW and MSSW students through the entire cycle of their engagement at ACU, including recruiting, admissions, program completion, professional advising, and alumni relationships. 2. Working closely with the respective program directors to schedule and lead events for the School, including recruitment, programmatic, retention efforts, career development, and alumni recognition. 3. Creating an inclusive and welcoming environment that prioritizes retention efforts. 4. Supporting the functional management of the School, including records keeping,financial management, oversight of student workers, and assist faculty and director in tasks other related to performance of academic and administrative duties. |
Professional Development Requirements | Bachelor’s degree, preferably in social work or a related field; Candidates with a master’s degree are encouraged to apply; Two years of experience in an area consistent with the expectations of this job highly preferred; Experience in executing event-planning and social media strategies; Demonstrated ability to collaborate and communicate in both verbal and written formats; and Computer competency, with knowledge of, or ability to learn quickly, new technologies and software packages. |
Qualifications |
The Student Success Manager must be a skilled communicator who demonstrates strong task management and event-planning abilities. The Student Success Manager must also exhibit keen initiative, creativity, and problem-solving skills and work effectively with others to support the faculty and students in developing a cohesive and welcoming culture, especially outside of the classroom (e.g., implicit curriculum). Ability to express care and discretion when navigating complex student situations. |
Physical Demands | Ability and energy to physically negotiate the ACU campus and its buildings. Sitting and computer posture for periods of up to 30 minutes at a time. Lifting/moving of office-related items for operations or events (up to 15 lbs.). Physical capabilities to engage in all responsibilities and essential duties identified in this position description. |
Additional Information |
ACU does not unlawfully discriminate on the basis of race, color, age, sex, disability, genetic information, national or ethnic origin in employment opportunities, in keeping with applicable state and federal law. ACU is committed to maintaining a safe and secure campus environment and protecting the university's financial and physical assets. Therefore, Abilene Christian University conducts background checks on all candidates for employment in security sensitive positions. |
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