Admissions Advisor
Job no: 493828
Position type: Staff full-time
Location: Remote
Division/Equivalent: ACU Dallas
School/Unit: ACU Dallas Admissions
Categories: Admissions and Recruiting
About ACU |
ACU is affiliated with the fellowship of the Church of Christ. All applicants must be professing Christians and willing to support the Christian mission and purpose of Abilene Christian University while employed by the university. |
Title of Position | Admissions Advisor |
Posting Location | Remote - Dallas |
Department | Admissions Department (Dallas) |
Employee Class | Nonexempt Full-time |
Basic Responsibilities |
1. Conducts student conversations and appointments to identify educational goals and disseminate program 2. Advising potential students about enrollment, transferability, and applicability of previous education, 3. Providing information on university policies, practices, and rules, using judgment and discretion 4. Assists potential students regarding financial obligations in partnership with university financial staff 5. Uses professional knowledge and perspective to relate to new and potential students to establish |
Essential Duties |
1. Provides effective communication with potential and/or current students via telephone, email and/or in 2. Uses critical thinking and problem-solving skills to address and resolve student issues and ensure positive 3. Assists the student by performing appropriate follow-up and coordination with team members. This 4. Monitors student participation and progress through the enrollment process to ensure that students are in 5. Is proactive in identifying potential barriers within the student enrollment process and initiates steps 6. Demonstrates personal and professional integrity (code of ethics?) 7. Assists students in making informed decisions by providing ethical, timely, accurate, and comprehensive 8. Displays public support and pride in company initiatives, assists others in seeing the positive aspects of a 9. Assists with additional work duties or responsibilities as evident or required 10. Performs other duties as assigned or apparent. |
Professional Development Requirements |
A. Skills
B. Training Modules Required
|
Qualifications |
1. Bachelor’s degree required. Masters preferred. (ACU graduate highly preferred) 2. Utilize critical thinking and problem-solving skills 3. Goal oriented and 4. Goal-oriented and driven to assist people with meeting their educational goals 5. Strong organizational skills 6. Ability to travel, must possess a valid driver's license. 7. Able to work flexible hours conducive to contacting students when available. 8. Exceptional communication skills, both verbal and written |
Physical Demands |
1. Must be able to use a telephone or headset equipment and able to perform work at a computer in a cubicle. Work is performed in an office environment; must have the ability to sit for long periods of time – 6- 8 hours. 2. May be required to the manual operation of general office equipment and lift up to 30 pounds. 3. Limited travel may be required – locations vary and some overnight travel may be necessary. |
Additional Information |
ACU does not unlawfully discriminate on the basis of race, color, age, sex, disability, genetic information, national or ethnic origin in employment opportunities, in keeping with applicable state and federal law. ACU is committed to maintaining a safe and secure campus environment and protecting the university's financial and physical assets. Therefore, Abilene Christian University conducts background checks on all candidates for employment in security sensitive positions. |
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