Enrollment Hospitality Coordinator

Job no: 494109
Position type: Staff full-time, Staff reduced full-time
Location: Abilene
Division/Equivalent: VP for Enrollment Mgmt/Student Engagement's Office
School/Unit: Enrollment Management
Department/Office: Enrollment Operations
Categories: Staff, Admissions and Recruiting

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About ACU

ACU is affiliated with the fellowship of the Church of Christ. All applicants must be professing Christians and willing to support the Christian mission and purpose of Abilene Christian University while employed by the university.

Title of Position Enrollment Hospitality Coordinator
Posting Location Abilene, Texas
Department Enrollment
Employee Class Reduced Full Time Non-Exempt Staff (32 hrs/week)
Basic Responsibilities ● Maintain the circulation desk and provide a hospitable and professional presence for visiting families and guests.
● Ensure the Hunter Welcome Center remains organized, correcting anything out of place to maintain a polished and welcoming environment.
● Assist with event setup and hospitality needs for visiting families and prospective students.
● Provide administrative and organizational support to the campus visits and events team
● Participate in the planning and execution of large events
● Support daily campus tours, ensuring they are running smoothly and providing a positive visitor experience.
Essential Duties

● Serve as the primary point of contact at the Hunter Welcome Center, greeting visitors with professionalism and warmth.
● Regularly inspect and tidy common areas, addressing any issues that detract from a welcoming environment.

● Monitor breakroom supplies, order restocks and ensure the space remains clean and functional.
● Address unexpected needs of the visits and events team or last-minute adjustments to maintain a high level of hospitality and professionalism.
● Support the coordination of large campus events by providing logistical and hospitality support.
● Supper daily campus tours, offering assistance when needed and ensuring they maintain a high standard of excellence.
● Plan and execute small team celebrations to foster a positive and engaging work environment.
● Manage the enrollment break room

Professional Development Requirements

Skills:
● Strong attention to detail and ability to maintain a professional, polished environment.
● Excellent interpersonal and communication skills.
● Ability to manage multiple tasks and responsibilities efficiently.
● Organizational and problem-solving skills.


Training Required:
● Customer service and hospitality training.
● ACU recruiting tactics and strategies.
● Office organization and administrative support training.

Qualifications

ACU is affiliated with the fellowship of the Church of Christ. This position requires the employee
to be a professing Christian and to be willing to support the Christian mission of ACU.


Professional Qualifications:
● Previous experience in hospitality or office coordination is preferred.
● High school diploma required; associate or bachelor’s degree preferred.
● Proficiency in Microsoft Office, Google Suite and basic administrative software.


Personal Qualifications:
● Friendly, welcoming demeanor with a high standard of professionalism.
● Strong organizational skills and a proactive approach to problem-solving.
● Willingness to take initiative in maintaining an excellent guest experience.
● Team-oriented mindset with a passion for creating a positive environment.

Physical Demands ● Ability to stand and move around for extended periods.
● Light lifting may be required (e.g., arranging supplies, setting up for events).
Additional Information

ACU does not unlawfully discriminate on the basis of race, color, age, sex, disability, genetic information, national or ethnic origin in employment opportunities, in keeping with applicable state and federal law.

ACU is committed to maintaining a safe and secure campus environment and protecting the university's financial and physical assets.  Therefore, Abilene Christian University conducts background checks on all candidates for employment in security sensitive positions.

 

Advertised: Central Daylight Time
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