Director of Website Operations & Web Services
Job no: 493920
Position type: Staff full-time
Location: Remote
Division/Equivalent: University Marketing and Strategic Communications
Categories: Staff, Communications/ Marketing/ Public Relations
| About ACU |
ACU is affiliated with the fellowship of the Church of Christ. All applicants must be professing Christians and willing to support the Christian mission and purpose of Abilene Christian University while employed by the university. |
| Title of Position | Director of Website Operations & Web Services |
| Posting Location | Remote |
| Department | University Marketing |
| Employee Class | Exempt Full-Time |
| Basic Responsibilities | ● Oversee the current main website and take the lead on its short-term and mid-term performance optimization efforts ● Simultaneously plan and launch a fully redesigned website within the next 12 months. ● Develop, communicate, and enforce a comprehensive website governance policy. |
| Essential Duties | ● Oversee all aspects of the website’s performance and student enrollment impact. ● Establish, monitor, and ongoing reporting of key performance indicators (KPIs) for website operations and website performance. ● Identify, plan, and lead current-website performance improvement projects, ensuring timely and budget-friendly completion. ● Plan and implement the future-state website’s structures, including site mapping, taxonomy, and wireframing. ● Create and deliver a comprehensive website governance plan. ● Communicate the website governance plan to all internal stakeholders. ● Enforce the website governance plan, continuously. ● Ensure continuous alignment of all relevant internal staff and external partners on strategic website goals. ● Mentor and lead the web operations function, fostering a culture of continuous improvement and innovation. ● Collaborate with cross-functional teams to align website projects with business objectives and ensure a seamless user experience. |
| Professional Development Requirements |
● Bachelor’s or Master’s degree in Computer Science, Web Development, Software Engineering, IT, or related field. |
| Qualifications |
● A strategic mindset toward leveraging technology to drive business results. ● Excellent leadership and team management skills, with a proven ability to guide cross-functional teams. ● Ability to thrive in a remote work environment and collaborate effectively with cross-functional teams. ● Analytical problem-solving skills and data-driven decision-making experience. ● Strong communication skills for effective collaboration across departments. ● Strong problem-solving abilities and attention to detail. ● Commitment to continuous learning and staying ahead of industry trends. ● A proactive, team-oriented collaborative mindset. ● Relentless drive for excellence and continuous improvement. Always be optimizing! |
| Physical Demands | ● Ability to sustain extended periods of time sitting and typing on a computer. ● Physical capability to engage in all responsibilities identified in this position description. ● Ability and energy to physically negotiate ACU locations and buildings, if/when this remote role is occasionally required to travel to ACU locations and buildings. ● Lifting/moving of office-related items needed to perform this role (up to 30 lbs.) |
| Additional Information |
ACU does not unlawfully discriminate on the basis of race, color, age, sex, disability, genetic information, national or ethnic origin in employment opportunities, in keeping with applicable state and federal law. ACU is committed to maintaining a safe and secure campus environment and protecting the university's financial and physical assets. Therefore, Abilene Christian University conducts background checks on all candidates for employment in security sensitive positions. |
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